Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in the original packaging.

We do not accept products that are intimate or sanitary goods, qualified health or personal care items, hazardous materials, or flammable liquids or gases.

To process your return, we require a receipt or proof of purchase and a photo of the product for return. Please send us an email at rainne@missfobolous.com

There are certain situations where only partial refunds are granted (if applicable) such as any item not in its original condition, is damaged or has missing parts for reasons not due to our error.

Refunds 
Once your request for return is received, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your request.

If you are approved, then we will process a refund and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at rainne@missfobolous.com.

Sale items 
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded if we have notified you during the purchase that all sales are final and unreturnable. We will send you a refund if we were unable to deliver your purchased goods or if our product was defective. Please contact us at rainne@missfobolous.com if you have questions.
 
Exchanges 
We do not process exchanges. Please send us an email at rainne@missfobolous.com for questions and we can process a refund as needed.